# Held payouts

A held payout is money you have earned that Fidella cannot transfer, almost always because no payout account is connected. The amount is reported back to you rather than being invisible. Completing the connection releases it.

Source: https://fidella.app/docs/bank-and-payouts/held-payouts
Last reviewed: 2026-08-30

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Held is not lost. It is earned money with nowhere to go yet.

## Why the amount is shown

Before it was surfaced, the only signal was silence. A number is a much better
prompt.

## Clearing it

Connect a payout account. Settlements that could not transfer then become
payable through the normal route.

## It survives suspension

A suspended venue owed money is skipped by the data retention purge rather than
anonymised, and reappears on each run until a person resolves it.