# How billing works

Fidella bills a subscription per venue each month. Your band is set by how many active loyal customers that venue had in the previous completed month, and applies to the next one. There is no mid-month repricing in either direction.

Source: https://fidella.app/docs/billing/how-billing-works
Last reviewed: 2026-08-30

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One invoice, per venue, per month. Understanding it comes down to knowing what
is counted and when.

## The cycle

A completed calendar month's usage is counted and frozen. That count assigns
your band for the following month. You are then billed at that band.

## Never mid-month

This is the part most often assumed to work the other way. A spike does not
reprice you partway through the month you are in, and a quiet spell does not
drop you until the month ends.

## You are warned before a rise

If you go past the free limit, we tell you before the paid price starts. A
bigger invoice should never be the first you hear of it.

## What is not on the invoice

Transaction fees. They are netted from your settlement rather than billed, so
they never appear here.