# Your first month

Each venue receives one fully waived first month. A payment method is still collected during enrolment so the venue stays active without a later reactivation step. The grant is recorded against the venue, so it happens once and a reactivated venue does not get a second.

Source: https://fidella.app/docs/billing/your-first-month
Last reviewed: 2026-08-30

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One waived month, per venue, once.

## Why it only ever happens once

The free month is recorded against the venue itself. That is why it survives a
pause, a reopening or a change of account without ever being given twice.

## After the trial

The previous completed month's usage assigns your band, and normal billing
begins. If you crossed the free band, you are notified before the paid band
takes effect.

## New venues, not reactivated ones

A genuinely new location gets its own free month. If lots of venues are opened
under the same owner or contact details, we look at it rather than refusing it
automatically.