# The signup QR code

Your signup QR is the venue's own code, generated for you, that turns a walk-in into a member. It points at your public venue page. It is not the same as a customer's QR code, which identifies a person who is already a member.

Source: https://fidella.app/docs/signup-qr/the-signup-code
Last reviewed: 2026-08-30

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Two kinds of QR code exist and they point in opposite directions.

## Yours advertises you

The signup code belongs to your venue. Scanning it takes a customer to your
public venue page and into signup with your venue's context attached, so they
land as a member of your programme.

## Theirs identifies them

A customer's code identifies a person. Staff scan that at the counter to earn
and redeem.

## It is stable

The code carries your venue's public identifier, which does not change when your
name, logo or details do.