# What is a signup QR code?

A signup QR is your own code, printed and put out in your venue, that a customer scans to join your programme. It is not the same as a customer's code. Yours belongs to the business and signs people up. Theirs identifies a person who has already joined.

Source: https://fidella.app/glossary/signup-qr
Last reviewed: 2026-08-30

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Two kinds of QR code exist in Fidella and they point in opposite directions.
The signup code is the business advertising itself. The customer code is a
person identifying themselves.

## No app install

Scanning the signup code opens Fidella in the phone's browser. Adding a wallet
pass comes later and is optional, though most people do it.

## Configuring it is a required step

Generating and placing the signup code is one of the five sections a venue
completes before going live, alongside the business profile, contact details,
loyalty rules and branding.