# What is a site in Fidella?

A site is one venue. It is the unit almost everything attaches to: loyalty rules, branding, staff access, the signup code, analytics and billing. A business with three locations has three sites, each billed on its own activity.

Source: https://fidella.app/glossary/site
Last reviewed: 2026-08-30

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If you are reading the documentation and wondering what scope something has, the
answer is usually the site.

## Multi-location businesses

Each location is its own site, with its own loyalty rules and its own bill. A
customer recognised at one is recognised at another, because identity is
network-wide, but their progress is per site.

## Billing is per site

The waived first month is granted once per site, and the band is calculated from
each site's own active customers.