# What is team access?

Team access is how a site admin controls who can act on customers at their venue and at what level. It matters most on the way out: an ex-employee who still has access can still scan customers, and removing them is the fix.

Source: https://fidella.app/glossary/team-access
Last reviewed: 2026-08-30

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Team access is optional at launch and becomes important the first time somebody
leaves.

## Add on the first day, remove on the last

Every staff action is attributed. That attribution is only worth something if
the list of who has access is current.

## Attribution is the real benefit

Because actions trace to a person and to the scan they came from, an unusual run
of activity can be investigated rather than guessed at.