# What is a transaction in Fidella?

A transaction is a recorded loyalty event at a venue: stamps earned, points added, a reward redeemed. It is not the same as the till sale. Transactions are what venue analytics count and what determines whether a customer counts as active for billing.

Source: https://fidella.app/glossary/transaction
Last reviewed: 2026-08-30

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A Fidella transaction records something happening to a loyalty position. It
happens alongside a sale rather than instead of one.

## Not your point of sale

Fidella does not take the payment for a coffee. It records that the coffee
earned a stamp. Your till remains the record of the money.

## Why the distinction matters for billing

Billing counts customers with at least one recorded event in the month. A
customer who bought something but was never scanned generated no transaction and
does not count.