# How do I add a second location?

Each location is its own venue with its own loyalty rules, branding, signup code, team, analytics and invoice. A new venue receives its own waived first month. Customers are recognised across all of them, but their progress is per venue.

Source: https://fidella.app/help/business/add-a-second-venue
Last reviewed: 2026-08-30

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A location is a venue, and a venue is the unit almost everything attaches to.

## What is separate

Loyalty rules, branding, signup code, team roster, analytics, band and invoice.

## What is shared

Your customers' identity. Somebody who joined at one location is recognised at
the other without signing up again.

## Trials

A genuinely new venue gets its own waived first month. Repeated creation under
the same owner or contact is flagged for review rather than blocked.