# Can I change my loyalty rules after launching?

Yes, you can change them. Changing how many stamps are needed affects people who are partway through, so tell them rather than changing it quietly. Switching between stamps and points is more like starting again than editing a setting.

Source: https://fidella.app/help/business/change-your-loyalty-rules
Last reviewed: 2026-08-30

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Rules are editable. The question is what your existing customers experience.

## Lowering a threshold

Straightforward. People are closer than they were. Tell them, or the goodwill is
wasted.

## Raising a threshold

Someone at eight of nine now needs more. Handle it deliberately: honour existing
progress if you can, and say what you are doing.

## Switching modes

Stamps and points are mutually exclusive. Customers hold progress in the old
mode and will notice, so treat it as a relaunch rather than a setting change.