# How do I remove a staff member who has left?

Deactivate to remove access while keeping their history and the option to reactivate. Remove to delete the site assignment entirely, which needs a fresh invite to undo. Do it on their last day: someone who still has access can still scan customers.

Source: https://fidella.app/help/business/remove-a-staff-member
Last reviewed: 2026-08-30

---

The access list is only useful if it is current.

## Deactivate

Access ends, history and the site assignment remain, reactivation is easy. The
right choice for anyone who might come back.

## Remove

The assignment is deleted. Returning requires a new invite. The right choice
when they are not coming back.

## Why promptly

Every action a staff member takes is recorded against their name. That record is
worth much less if the list of who still has access is out of date.