# Who do I contact about what?

Come to Fidella about anything to do with the platform: your bill, your payments, getting approved, or something not working. Questions about your own products, prices and rewards come to you, because you set them.

Source: https://fidella.app/help/business/who-to-contact-about-what
Last reviewed: 2026-08-30

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Two inboxes, and picking correctly saves a round trip.

## Fidella

Billing and invoices. Settlement and payouts. Approval and account states.
Anything that looks broken. Data and privacy questions about the platform.

## You

What your rewards are and what qualifies. Whether to add a stamp somebody
missed. Remedies for goods and services you supplied. Tax invoices for your own
sales.