# How do I earn stamps or points?

Show your Fidella QR code at the counter and let staff scan it. That records the visit and adds your stamps or points. What qualifies is set by each venue, so the rule can differ from one business to another.

Source: https://fidella.app/help/customers/how-do-i-earn-stamps
Last reviewed: 2026-08-30

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Earning is one action: showing your code.

## At the counter

Open Fidella, or open your wallet pass, and show the QR code. Staff scan it and
add your stamps or points. You will see the new count on your home page and in
your wallet.

## What counts is the venue's decision

Usually one stamp for each item of a certain kind, such as one per coffee. Some
places give a stamp for any sale over a set amount. Buy three coffees at once
and you collect three stamps. The business sets the rule, so if you are unsure,
they are the ones to ask.

## If the scan will not work

Staff can look you up using the six-character code shown alongside your QR. It
is there for exactly this, and it does not change.