# What is my member status and how do I get a higher tier?

You have two kinds of status. Your Fidella tier is network-wide, runs bronze to diamond, and is the one on your wallet pass. A site tier is your standing at one particular venue and runs bronze to onyx. Both are calculated by Fidella from your activity; neither can be bought.

Source: https://fidella.app/help/customers/what-is-my-member-status
Last reviewed: 2026-08-30

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Two status systems run side by side, and the quickest way to tell them apart is
diamond: it exists only at the Fidella level.

## Your Fidella tier

Bronze, silver, gold, onyx, diamond. Calculated across everything you do on
Fidella. This is what shows on your member card and your wallet pass.

## A site tier

Bronze, silver, gold, onyx, at one venue. Calculated from how often you visit
that venue and how long you have been going, over the last three full months.
You can be gold at your local and bronze somewhere you have been twice.

## Achievement chips

Alongside tiers you may see chips such as Explorer for the number of venues you
have used, or Streak for consecutive active weeks. They are recognition rather
than currency and cannot be spent.