A loyalty platform built for the way customers actually pay today.

Fidella is a product of Kiwana Labs. We build loyalty software for independent cafes, restaurants, and small retailers — the shops where loyalty has always mattered most, and where paper punch cards have been the only realistic option for too long.

We started with a simple observation: every customer already carries a wallet on their phone. Boarding passes, credit cards, vaccination certificates, concert tickets — they all live in the same place. Loyalty cards belong there too. Not in a separate app that fills up the home screen and never gets opened.

Fidella turns your loyalty program into a wallet pass that updates in real time. Customers scan a QR at the counter, and the pass appears. No download. No friction. Just loyalty that lives where they already look.