Contact · we reply within 24 hours
Ask us anything. Or just go and have a look.
Setting your shop up is free and takes a few minutes, and you'll see more of how Fidella works from the inside than we could explain here. If you'd rather talk first, the form below reaches us directly and we answer within one business day.
You'll learn more in ten minutes inside it than we can tell you here
Setting your shop up is free, there's nothing to pay, and nothing is charged on the free tier. Have a look around first and write to us with the questions that come out of it.
Send us a message
Tell us which of these you are and we'll route it to the right place. Everything gets a reply within one business day.
Getting set up
New venue, one site or many. Tell us your trade and roughly how many regulars you'd expect, and we'll tell you honestly whether it's worth your time. Direct: sales@fidella.app
Already running it
Use the form or write to support@fidella.app, and say which site it's about so we can look at the right one.
Groups & multi-site
Each site runs and bills on its own numbers. Say how many locations you have and we'll walk you through what that looks like.
Press & partnerships
Media enquiries, integrations, and anyone building something adjacent: pick that topic and it comes straight to us.
Card questions
Sign in to Fidella. One of your favourite spots may already be on there, and support sits right inside your card. The venue can also sort most things on the spot.
Prefer email?
Write to support@fidella.app and you'll reach the same inbox.
Legal & privacy
Terms, agreements and anything contractual: legal@fidella.app. Data requests, deletions and how customer information is handled: privacy@fidella.app.
You don't have to wait for us to start
Set your shop up while you wait for a reply. It's free, your first 30 days are waived, and nothing is charged on the free tier.