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Fidella

Glossary

What is team access?

Team access is how a site admin controls who can act on customers at their venue and at what level. It matters most on the way out: an ex-employee who still has access can still scan customers, and removing them is the fix.

Team access is optional at launch and becomes important the first time somebody leaves.

Add on the first day, remove on the last

Every staff action is attributed. That attribution is only worth something if the list of who has access is current.

Attribution is the real benefit

Because actions trace to a person and to the scan they came from, an unusual run of activity can be investigated rather than guessed at.