Wallet pass
How do I add my Fidella pass to Apple or Google Wallet?
Open Wallet in Fidella and choose the add-to-wallet action, which takes you to a page with the right button for your device. Apple Wallet works on iPhone using Safari; Google Wallet works on Android. Samsung Wallet is not supported yet.
One pass covers every venue you use. There is no card to collect per business.
What the pass carries
Your member identity, your Fidella tier, your six-character code, and a scannable barcode that rotates for security.
Device support
Apple Wallet requires Safari on iPhone. Google Wallet works on Android. On an unsupported device you are told so before anything is handed off, rather than being sent into a flow that cannot finish.
You do not have to add one
The pass is a convenience. Everything works from Fidella in your browser without it.
Common questions
Do I need a pass for each venue?
No. There is one universal Fidella pass. Individual venue loyalty stays in the app.
I am on iPhone but using Chrome.
Apple Wallet adds need Safari on iPhone. Open Fidella in Safari and try again.
What about Samsung Wallet?
Not supported yet. On a Samsung device, use Fidella in your browser as normal.
Related terms
Still stuck?
Send us the details and we will pick it up. The form opens with "Wallet pass" already selected.