Getting started
What Fidella is, what you need before you begin, and the order to do it in.
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How Fidella works
Customers have one Fidella identity that works across every venue. Each venue runs its own loyalty programme with its own rules and pays for its own rewards. Fidella records what happens, handles wallet passes and payments, and settles money owed to you.
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What you need before you start
Five sections must be complete before your venue goes live: business profile, contact and social, loyalty rules, signup QR, and branding. Everything else, including bank details, is optional at launch. Set aside about half an hour.
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Approval and going live
New venues start in review. During that time your loyalty programme works and you can build your catalogue, but nothing you publish is publicly visible and you cannot publish at all. Fidella reviews and approves the venue, which makes it public.