Signup QR
The signup QR code
Your signup QR is the venue's own code, generated for you, that turns a walk-in into a member. It points at your public venue page. It is not the same as a customer's QR code, which identifies a person who is already a member.
Two kinds of QR code exist and they point in opposite directions.
Yours advertises you
The signup code belongs to your venue. Scanning it takes a customer to your public venue page and into signup with your venue’s context attached, so they land as a member of your programme.
Theirs identifies them
A customer’s code identifies a person. Staff scan that at the counter to earn and redeem.
It is stable
The code carries your venue’s public identifier, which does not change when your name, logo or details do.
Common questions
Do I need a new code if I change my name or branding?
No. The code encodes your venue's stable public identifier, not your name, so printed material keeps working.
Does a customer need to install anything?
No. Scanning opens Fidella in their browser.
Related terms
- Signup QRThe venue's code that turns a walk-in customer into a loyalty member.
- Site public IDThe short public identifier for a venue, used in links and QR codes.
- Universal customer QRThe one code that identifies a customer at any venue, resolving their whole wallet.
- Venue pageA venue's public page in Fidella, listing its programme and offers.
Still stuck?
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