Analytics
The merchant dashboard
The dashboard opens on today, with a seven-day summary beside it. It shows how many customers came in, how many stamps or points were given, how many rewards were used, and what you sold. Every number comes from something that was actually recorded.
Built to be trusted during service rather than to be comprehensive.
What it shows
Today’s headline figures, then a seven-day rollup of the same categories so you can tell whether things are rising or flat.
Every number comes from a record
What was scanned, and what was sold. No guesses about who might come back, no estimated revenue, no marketing claims. Everything on the screen can be traced back to something that happened.
It will not exactly match your bill
The dashboard shows whatever period you picked, and it counts your staff. Your bill covers a full month and leaves staff out. Use the billing page when you are checking an invoice.
Common questions
Why is there no revenue attribution or retention modelling?
Because those would be estimates. Every number here comes from something that was actually recorded, so you can trace any of them back.
Does the dashboard number match my bill?
Not exactly. The dashboard shows the period you picked and includes your staff. Your bill covers a full month and leaves staff out.
Related terms
- TransactionA recorded loyalty event at a venue: a stamp earned, a reward redeemed.
- Ledger eventA permanent record that something happened, kept so the numbers can be checked later.
- RedemptionSpending earned or held value: taking the reward, using the voucher.
- Active loyal customerA customer who did something at your venue this month. It is what your monthly price is based on.
Still stuck?
Send us the details and we will pick it up. The form opens with "Business account" already selected.